FAQs

Burial Ground FAQs

Can dogs go into the wood?

Unfortunately, we don’t allow dogs on the site.

Is the burial ground regulated?

We are a member of the Association of Natural Burial Grounds, which has been established by The Natural Death Centre. We comply with the ANBG Code of Conduct aimed at ensuring the highest professional and environmental standards, providing our customers assurance of best practice.

Can you arrange catering facilities?

Yes, please see here for our catering options that are provided by one of our trusted local suppliers.

Can I place flowers on the grave?

Any flowers placed on the graves will be removed once they start to show signs of deterioration. However, we ask you to keep these to a minimum and ask that they are kept as natural as possible. Only fresh cut flowers without ribbon or cellophane are allowed. Please do not use oasis or any plastics, nor tie cards or other memorabilia to trees. Vases, jars or containers can not be left on the grave.

How long do we have for the burial?

We schedule all burials to ensure that you have all the privacy and time you require.

What sort of memorial or marker is allowed?

We have a very strict policy that only allows bronze memorial plaques, ordered through Hinton Park. Any other marker will be removed immediately

Do I have to live locally?

You don’t have to live within the local area to rest in peace at Hinton Park; we are available to all – no matter where you live.

Is the ground consecrated?

No, any faith can be buried here and it does not matter where you live, the charges are the same. However, individual graves can be blessed at the time of burial.

Is embalming permitted?

Yes, embalming is allowed at our woodland burial ground.

What type of coffin, casket or urn is acceptable?

Most coffins can be used for burial at our woodland burial ground. Please see our full range here

Hinton Park – Coffins and Caskets

Funeral services FAQs

Do I have to use your funeral director to have a service at Hinton Park Woodland Burial Ground and Funeral Directors?

To arrange a funeral service at Hinton Park Woodland Burial Ground and Funeral Directors, our experienced on-site Funeral and Memorial Consultants can do this.

Do I have to have a religious ceremony?

No, you can also choose a funeral service with little or no religious content. The non-religious funeral ceremony tends to focus on celebrating a loved one’s life, personality and achievements as an alternative way to say goodbye.

What is embalming?

Embalming can help restore a natural and restful appearance, which can bring comfort when visiting a loved one in the chapel of rest. Embalming is a preservation technique introducing a chemical preservative through the vascular system.

What happens to our loved one’s jewellery and personal effects?

We will ask you what you would like to happen to your loved one’s jewellery and personal effects. We can return it to you, or you can ask for it to stay with your loved one.

Can I bring in clothing for my loved one to be dressed in?

You may wish for your loved one to be dressed in their own clothes to reflect a hobby, job or an outfit of significance. Examples could include a wedding dress, football strip, military uniform, kilts and bikers’ leathers. In certain circumstances, clothing choices are restricted due to local crematoria rules, restricting certain materials.

Should I wear black at the funeral?

Black is the traditional worn colour at a funeral, but there are now an increasing number of requests for mourners to wear alternative colours, whether that be a favourite colour to reflect their personality or bright colours to celebrate their life.

When can I visit the reflection room?

Once funeral arrangements are in place and we have received the necessary medical paperwork, and preparations are completed, you can visit your loved one in the reflection room as often as you wish.

What is a reflection room?

The reflection room is a private viewing room, allowing you to visit your loved one. You can spend as much time as you need and we are happy if you wish to display a photograph or a small selection of keepsakes in remembrance of favourite hobbies or pastimes. You may also wish to bring in a CD of personal music to play during your visit.

Who can register a death?

A certified death (when a Cause of Death Certificate has been obtained):

  • A relative of the deceased, present at the death
  • A relative of the deceased, in attendance during the last illness
  • A relative of the deceased, residing or being in the sub-district where the death occurred
  • A person present at the death
  • An administrator from the hospital or nursing home
  • A person in charge of making funeral arrangements

A death that has been referred to the Coroner:

  • Any relative of the deceased having knowledge of any of the particulars required to be registered
  • Any person present at the death
  • Any person who found the body
  • Any person in charge of the body
  • The person causing the disposal of the body

Where do I register the death?

It is advisable to go to the registration office in the area in which the person died, as you will receive the documents you need on the day. If you use a different register office, it will take longer to get the documents you need which could delay the funeral arrangements. Registering the death will involve some simple questions and the process normally takes about 30 minutes at the registration office. It is likely that you will need to make an appointment in advance.

What does the Registrar need to know?

  • Date and place of death
  • The person’s full name (and maiden name, if applicable)
  • The person’s date and place of birth
  • Their occupation
  • Their last address
  • Whether they were in receipt of a State Pension or other benefits
  • Full name, date of birth and occupation of a surviving or late spouse or civil partner

When do I need to register a death by?

By law, all deaths in England and Wales must be registered, normally within five days (unless by prior arrangement with the registrar).

How much will the funeral cost?

The total cost of a funeral will depend on the options you choose, for example, the type of coffin and funeral vehicles, or if you require flowers, stationery or memorials. Third party charges that are out of our control may also vary by location, including minister, celebrant, doctors and crematorium / burial fees. When you have made your funeral choices, we will give you a detailed written estimate of the costs. A fully itemised invoice will normally be provided to you within 5 days of the funeral taking place. View our prices here.

Funeral Plan FAQs

What is a funeral plan?

A funeral plan allows you to arrange and pay for your funeral in advance of need, providing emotional and financial peace of mind for you and your family.

Who can arrange a Southern Co-op Funeral Plan?

The Southern Co-op Funeral Plan is available to anyone aged 18 and over. You can arrange a funeral plan for yourself or on behalf of a partner, relative or friend.

Do I need a medical to purchase a Southern Co-op Funeral Plan?

No, there is no medical required when applying for a Southern Co-op Funeral Plan, whether or not you have any existing medical conditions.

Can more than one person be named on a Southern Co-op Funeral Plan?

Two people can be named on a Southern Co-op Funeral Plan, with the option to use it for either the first or the second person that passes away.

How much does a Southern Co-op Funeral Plan cost?

The cost of a funeral plan will depend on the options you choose, for example, the type of coffin and funeral vehicles, or if you require flowers, stationery or memorials. We can supply you with a free no obligation quotation detailing all of these costs. Please note, an additional administration charge of £250 applies to all our funeral plans.

Will there be anything else to pay for at the time of the funeral?

A Southern Co-op Funeral Plan fixes the funeral services paid for with no hidden charges or conditions. Subject to terms and conditions.

Will a Southern Co-op Funeral Plan cover costs if I die abroad?

The Southern Co-op Funeral Plan does not cover funerals that take place aboard. If you plan to go abroad, you should ensure that your travel or medical insurance policy includes full cover for repatriation costs. Once repatriated to the UK, the funeral plan can then be used to arrange the funeral as normal.

How do I pay for a Southern Co-op Funeral Plan?

Payment for a Southern Co-op Funeral Plan can be made online safely via Worldpay using a credit or debit card as a one off payment. We also offer an easy payment scheme to spread the cost over, 12, 18 or 24 months through monthly instalments, securing the cost for a fixed monthly payment. Instalment charges apply to 18 or 24 month options.

If I die prior to completing the instalment plan, is my funeral plan still valid?

In the event of death before all instalments have been made on the funeral plan – the purchased price will still be honoured as long as any outstanding balance is paid in full. Subject to terms and conditions.

How will the person arranging my funeral know what to do when the time comes?

It is important to let the next of kin or executor know that you have arranged a Southern Co-op Funeral Plan and where the funeral plan certificate can be found. You also have the option to add a nominated representative whom can act on your behalf and be included in any relevant communications. At the time of need, they must contact us and we will organise the funeral arrangements.

Can I cancel a Southern Co-op Funeral Plan?

If you change your mind and want to cancel a funeral plan outside our 30 day cooling-off period, the amount returned will be the monies paid into the funeral plan, minus any applicable administration and cancellation fees. Subject to terms and conditions.

Can I change a Southern Co-op Funeral Plan if my wishes change?

Yes, you can alter your funeral plan arrangements at any time. Any products and services added will be charged at the current price.

Where do I have to go to arrange a Southern Co-op Funeral Plan?

The Southern Co-op Simple, Classic, Prestige and Premium funeral plans are only available to purchase online. A Southern Co-operative Funerals bespoke plan can be arranged via telephone or video call. Call 0800 243 380 to arrange.

Will my money be safe?

All Southern Co-op funeral plan monies are invested in a regulated whole of life insurance policy in accordance with our statutory obligations. Southern Co-operative Funerals Limited is authorised and regulated by the Financial Conduct Authority (FCA). When you buy a plan from Southern Co-operative Funerals Limited, we buy a whole of life insurance policy with Royal London Mutual Insurance Society Limited (Royal London). Royal London is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

What our clients say...

  • From the very first meeting with the team at Mayfields we knew that this is a very special place run by very special people. The funeral was everything we wanted and more. Paddy the cat, four dogs and the horses made it into a happy and memorable day despite the sadness. Since then whenever I have gone back I have…

    Rosemary

  • A very personalised service, eco-friendly and perfect if you're after something slightly different. The staff are so warm and friendly and really made us feel at ease. I would thoroughly recommend them.

    Amanda

  • Perfect place for loved one's. Staff are very warm, welcoming and very helpful.

    David

View our testimonials